Thursday, August 18, 2005

Bitch Dog

Whatever

So what happens when you get frustrated and call the customer service operators at the cable company rude? Well, apparently they change the name on your bill to "Bitch Dog". That'll learn ya. Of course the company is extremely apologetic. But my favorite is the explanation from the PR woman:
"We only use the actual customers names on the bill," said Patricia Andrews-Keenan, a Comcast spokeswoman.
[...]
"We are appalled by this treatment of our customer and want to extend our sincerest apologies" to Govan, the company said Wednesday in a statement. "This is not the way Comcast does business."
Really, so you don't make it a regular habit to address your customers by mild vulgarities and insults? I find that surprising. (This is not the Friendly's way.) Strangely, this has happened before, as the article notes:
In another case, Peoples Energy customer Jefferoy Barnes started getting letters addressed to "Jeffery Scrotum Bag Barnes."
What exactly is a scrotum bag? Did the author mean simply scrotum or is he talking about a bag that you can put your scrotum in? This is too funny.

All right. I'm just a juvenile idiot. Sorry.

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